We also use a variety of social media channels including Facebook, Instagram, Twitter and YouTube. Whilst we may engage through these channels we do not typically use them to collect personal data, though individual comments containing feedback may be saved. At times we use Facebook advertising to enable new users to sign up and become a Free Friend by providing their full name and email address. This data is processed by our organisation into our ticketing system and Facebook and our advertising partners do not have access to it. Though we do not otherwise collect personal data we may process information on our audiences anonymously.
When using your personal information we will act in accordance with both the Data Protection Act 2018 (as amended) and UK GDPR and we also aim to meet current good practice guidelines.
We only retain your personal information on our databases in accordance with our retention policy which sets out the time and legal reason for the holding and processing of your data. Your data will be kept secure using appropriate security measures to prevent unauthorised access, modification or disclosure.
From time to time we may engage a third party to provide services on our behalf and, in such a case, we may have to disclose personal information to them in order to deal with your request. We will however take all reasonable steps to ensure that the third party providing the services uses adequate measures to protect your data. You are welcome to opt out of this or any other data processing by using the contact details below.
Accessing Your Information
Scottish Ballet will provide you with a copy of all of the personal information we hold about you upon written request and where appropriate proof of identification. Any requests should be directed to the Brand, Audience & Digital Department, Scottish Ballet, Tramway, 25 Albert Drive, Glasgow, G41 2PE.
Please contact us by mail or by emailing firstname.lastname@example.org if you wish to have your personal information removed from a particular mailing list or database at any time. We will also provide you with an opportunity to unsubscribe in any marketing emails which we send to you.